Privacy Policy

Lumen Stem Studio (“we,” “us”) operates an independent floral studio at 1847 N Lincoln Ave, Suite 2, Chicago, IL 60614, United States. Contact: [email protected] · +1 (773) 555-0142.

Information we collect

When you submit an order or inquiry form, we may collect your name, email address, phone number, delivery address, event details, and message content. We also store cookie preference choices in your browser’s local storage as described in our Cookie Policy.

How we use information

• To respond to orders, commissions, subscriptions, and event inquiries
• To arrange delivery or pickup and confirm floral details
• To improve our website and studio communications
• To comply with applicable Illinois and U.S. law

Sharing

We do not sell your personal information. We may share details with delivery partners or payment processors solely as needed to fulfill your request, or when required by law.

Data retention

We retain order and inquiry records as long as reasonably needed for studio operations, accounting, and legal obligations, then delete or anonymize them when no longer required.

Your choices

Illinois residents and other visitors may email [email protected] to request access to or correction of information you have provided, or to ask us to delete inquiry records where we are not required to keep them.

Children

Our services are directed to adults. We do not knowingly collect personal information from children under 13.

Changes

We may update this policy from time to time. The “Last updated” date at the top will reflect the latest revision.